Dubai Healthcare City Best Practice Conference 2018

• The target population is clearly defined
• SMART objectives are defined and actions to take to reach them are clearly specified and easily measurable
• The indicators to measure the planned objectives are clearly described (process, output and outcome/impact indicators)
• The contribution of the care givers and health professionals (and other stakeholders as applicable) was appropriately planned, supported and resourced
• The practice included an adequate estimation of the human resources, material and budget requirements in clear relation with committed tasks, information on the optimization of resources for achieving the objectives and a model of efficiency is included
• An evaluation process was designed and developed including elements of effectiveness and/or efficiency and/or equity including information affecting the different stakeholders involved
• The documentation (guidelines, protocols, etc.) supporting the practice can be sent or presented properly to the Best Practice Council when requested

• The practice is respectful with the basic bioethical principles of Autonomy (should respect the right of individuals to make their own, informed decisions, based on adequate, timely information)
• Nonmaleficence (should not cause harm)
• Beneficence (should take positive steps to help others)
• Justice (benefits and risks should be fairly distributed)
• The expected benefits are superseding the potential harms
• The practice was implemented equitably - proportional to target group needs
• Individuals rights (for example, data protection) have been protected
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• Conflicts of interest (including potential ones) are clearly stated, including measures taken
• The practice should not advertise a specific product, device or relate to any commercial initiative.

• The practice has been appropriately evaluated (internally or externally)
• The evaluation outcomes (e.g. clinical, health, economics) and objectives were linked to the stated goals
• A study has been performed (based on needs and challenges) between the initial and final situation to determine if the practice was implemented equitably (i.e. proportional to the identified needs)
• The practice has been implemented in an effective and efficient way.

• The outcomes found are the most relevant given the objective, program theory and the target group for the practice
• All improvements in comparison to the starting point, for example the baseline concerning e.g. structure, process and outcomes in different areas, are documented
• The practice has been evaluated and the evaluation outcomes demonstrated beneficial desired impact
• Possible negative effects have been identified and stated as well

• The practice uses instruments (e.g. a manual with a detailed activity description) that allow for repetition/transfer
• The description of the practice includes all organizational elements, identifies the limits and the necessary actions that were taken to overcome legal, managerial, financial or skill-related barriers
• The description includes all contextual elements of the beneficiaries (e.g. patients) and the actions that were taken to overcome barriers
• The practice can be successfully transferred / repeated

• The practice has institutional support, an organizational and technological structure and stable human resources
• The continuation of the practice has been ensured through institutional anchoring and/or ownership by the relevant stakeholders in the medium and long term in the planning of the practice
• The practice provides training of staff in terms of knowledge, techniques and approaches in order to sustain it

The Best Practice Conference is the first-of-its-kind conference focused on reaching healthcare organizations and leaders within and beyond the Dubai Healthcare City free zone to provide them with a platform to share their best practices in the field of patient safety and to take patient safety to the next level.

The shared best practices will cover three main themes: Infection Control and Medication Management; Advancing a Culture of Safety; and Enhancing a Positive Environment of Care.

The speakers, mainly selected presenters from your organizations, will be sharing in-depth, real-world experiences of effective approaches to overcome challenging patient safety areas that most of healthcare providers and leaders face when caring for patients.

The conference is divided into four sessions, starting with the first during which leaders and experts in patient safety will deliver keynote speeches and updates in the field. The remaining three sessions will be panel discussions, an hour each, with each session covering one of the three themes. The session has four consecutive 10-minute presentations followed by 20-minute discussions led by the panel chair. The chair and presenters will also field questions from the audience.

Organizations can approach the conference organizer to participate to share a particular best practice or nominate its patient safety professionals and executives to attend the conference and benefit from the networking event after the conference.

Your participation as a presenter will allow you to share your organization’s best practice and discuss it with the chairperson, members and audience, stimulating further insight about the practice.

Your participation as an attendee will benefit you and your organization, allowing you to share and implement industry best practices.

In general, being part of the conference will allow you to gain knowledge, stay up to date and even network with experts and professionals from your field and open doors for future collaboration in the field of patient safety.

Best Practice Conference 2018 is targeting mainly healthcare operators and professionals at DHCC. However, healthcare operators and professionals from outside DHCC can still show their interest to present and/ or attend the conference and their request will be looked at upon finalizing first the lists of requests of those operating and working with DHCC.

Sunday, November 18, 2018 (4:00 pm to 8:00 pm)

Dubai Healthcare City, Mohammed Bin Rashid Academic Medical Center (building 14), Ground Floor, Auditorium.View Location

Once you seek the required approval from your organization to participate to share the best practice applied in your organization, you can proceed with the steps outlined below.

Step one: Complete the ‘Interested to Present’ form available at this link via dhcr.gov.ae.

Step two: Schedule a meeting (in person or phone) with the conference manager/s to discuss the best practice you intend to share to ensure that the presentation material/topic is appropriate and is as per guidelines.

Step three: Once the conference manager/s confirm that the intended presentation material/topic is appropriate, you can prepare your presentation using the template available here link .

Step four: Once your presentation is ready, you can submit and upload the presentation at this link between Sunday, September 23, 2018, and Wednesday, October 10, 2018.

The three categories are:

• Infection Control & Medication Management: This category includes best practices in use to prevent and control hospital-acquired and healthcare-associated infections. It also includes best practices relating to storage of medication and/or monitoring side-effects from medication, among others.
• Advancing a Culture of Safety: This category includes best practices about developing and implementing models and guidelines that effectively control hazards and develop a positive attitude towards risk management and compliance. The category also applies to models and processes used to develop capacity for learning from accidents, near misses and safety performance indicators to foster continual improvements.
• Enhancing a Positive Environment of Care: This category includes best practices in use to creating work settings that support excellence, ensuring the health, safety and personal wellbeing of staff, supporting quality patient care and improving the motivation, productivity and performance of individuals and organizations.

Yes, your organization can participate in one, two or all three categories. Please note, you are required to fill a separate application for each presentation.

The presenters have to be healthcare professionals who are representing their organizations. Selected presenters will be notified after evaluation and final selection of the highest scoring presentations by the Best Practice Council members and chairperson.

The Best Practice Council is a council represented by two members and a chairperson who collectively have vast experience in the field of patient safety, quality improvement, and performance excellence. The council has been appointed by the Policies & Education Department at Dubai Healthcare City Authority – Regulatory to objectively evaluate and score the presentations and to ensure that the conference’s scientific integrity is upheld. The council will also be responsible to lead discussions during the conference in November 2018.

Twelve presentations, four in each of the three best practice categories.

The Conference Managers are professionals from the Education and Policies Department at Dubai Healthcare City Authority - Regulatory.

Healthcare professionals working within the field of patient safety are encouraged to attend the conference. Should you wish to attend, you are required to complete the ‘Interested to Attend’ form at this link . Note: Priority will be given to representatives from organizations that have applied and/or have been selected to present as well as factors such as availability of seats.

There is no attendance fee.

Refer to information available at this link .

The conference agenda:

• An opening session featuring keynote address and welcome remarks by senior representatives from Dubai Healthcare City Authority, Patient Safety Movement and members of the Best Practice Council among other industry figures.
• Three consecutive sessions covering presentations by the participating organizations with panel discussion and Q&A in the three defined conference categories of patient safety.
• Networking dinner
• The detailed conference agenda will be posted after announcing the winning presentations on Sunday, November 4, 2018.